Returns & Exchanges

Due to the perishable nature of our artisanal food products, we offer a 14-day return window for unopened and original-condition items to ensure the highest quality standards. Please note that shipping costs for returns are the responsibility of the customer unless the product arrived damaged.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at orders@wodkacompany.com within 14 days of delivery with your order number and reason for return.

• 2.
  Secure Packaging

  Place the unopened food items in their original packaging, ensuring they are cushioned properly to prevent damage during transit.

• 3.
  Shipping the Product

  Affix the provided return label or use a tracked courier service to send the package back to our quality control facility.

• 4.
  Inspection and Refund

  Once our team inspects the items to verify their sealed condition, we will process your refund to the original payment method within 5-7 business days.